Privacy Policy

We take the protection of your personal information very seriously and treat your personal information confidentially. In dealing with all personal data collected on this website, we implement the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR) of the European Union (EU).

We are glad to answer all questions about the handling of your personal data personally. The contact information can be found in the imprint.

Hosting Provider and access logs

Description and scope of data processing

For the hosting of our website we rely on the reliability and data security of METANET AG, Josefstrasse 218, CH‑8005 Zurich. Leutert NetServices has concluded a data processing agreement with METANET. In this contract, METANET commits to protect the data of the users of this website from external access and not to pass it on to third parties without a legal obligation. Further information about the hosting provider can be found in the privacy policy METANET.

All data on this website are stored on the servers of METANET.

Every time you visit our website, METANET automatically collects data and information from the calling computer. The following data are collected and stored in an access log:

Date and time of access
URL of the visited page
Source from which you came to the site
IP address
used web browser
used operating system
technical information on the transmission of the data (e.g. the size of the transmitted data, the used protocol and method, the status of the transmission)

A storage of this data together with other personal data of the user does not take place.

Legal basis for data processing

The legal basis for the temporary storage of data and log files are the Swiss Federal Act on Data Protection FADP and Article 6 paragraph 1, lit. f GDPR.

Purpose of data processing

Temporary storage of the IP address by the system is technically necessary to allow the website to be displayed on the user's device. To do this, the user's IP address must remain stored for the duration of the browser session. Additional storage in log files is done automatically by the hosting provider. The purpose of the data collection and processing is the internal system-related analysis as well as ensuring the technical safety. The logged data can be used to ward off attempts to attack the web server as well as to control abuse on suspicion and to investigate the suspicion of criminally relevant use. The IP address is only evaluated if there are concrete indications of illegal use of the website or the associated systems. An evaluation of the log files for marketing purposes does not take place.

Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of the collection of the IP address for the provision of the website, this is the case at the latest when the respective browser session is terminated by the user. The logfiles will be completely deleted at the end of the following month (at most two months after the visit to the website).

Right to object and removal

The collection of data for the provision of the website and the storage of the data in log files is imperative for the operation of the website. Consequently, there is no possibility of contradiction on the part of the user.

SSL encryption

For the security and protection of the transfer of personal or confidential data, this website uses SSL encryption. If «https://» and a green lock icon appear in the address bar of the browser, this is confirmation that the connection is encrypted. If SSL encryption is enabled, the data you submit to us can not be read by third parties.

Cookies

In simple terms, a «cookie» is a small text file that is stored by the website on the visitor's hard disk. Often, a cookie only contains a simple ID that allows the web page to associate the visitor and, for example, display the desired search results or to recognize the user from one page call to the next during the visit to the web page (e.g., when the user is logged in). For many websites, these cookies are absolutely necessary in order to be able to display the desired information to the visitor. Our website uses a functional cookie for the processing of your form input. The cookie is automatically deleted as soon as you end the browser session.

The described functional cookies are unproblematic regarding data protection. The behavior of tracking cookies is different. These can track and analyze the behavior of users on the website and may even be active if it has been long since the user left the website. These tracking cookies are e.g. used by Facebook, Twitter, YouTube, Google AdWords and many other advertising providers to gather as much information from a variety of sources about a user and then to present him appropriate and thus promising advertising. This tracking is done in secret, so most users are unaware that they are being monitored.

On our website we refrain as far as possible from any non-anonymized tracking features. All integrated services such as Google Analytics or embedded YouTube videos are configured so that the tracking cookies either store your behavior anonymously or that tracking does not start until you call up the content (e.g., a video). Detailed information can be found in the following sections.

Forms

Description and scope of data processing

On our website you will find a contact form for electronic contact as well as an order form for the online ordering of products.

When you fill out a form and submit it, the data entered in the input mask will be encrypted and sent to us via an SSL-secured connection. The data collected is shown on each individual form. We also use Google reCAPTCHA to prevent improper use of the form.

For each form you will find a link to this privacy policy. By submitting the form, you give us the consent to transmit your data in encrypted form by e-mail and to process the data.

The data will be used exclusively for the processing of the conversation or order. A transfer of data to third parties will only take place with your explicit consent.

Legal basis for data processing

The storage and processing of the data entered into the contact form is based on your consent. Legal basis are the Swiss Federal Act on Data Protection FADP and Article 6 paragraph 1, lit. a GDPR.

In the case of ordering products or services, we collect and process your personal data for the execution of the contract with you. Legal basis are the Swiss Federal Act on Data Protection FADP and Article 6 paragraph 1, lit. b GDPR. The mandatory information can be found in the order form. We can not execute the order without this information. Legal basis for your optional information are the Swiss Federal Act on Data Protection FADP and Article 6 paragraph 1, lit. a GDPR.

Purpose of data processing

Your personal data will be stored and used exclusively for the purpose of answering your request or your order and the associated technical administration. The personal data processed in connection with the reCAPTCHA is used to prevent misuse of the form and to ensure the security of our information technology systems.

Duration of storage

The data entered by you in the form remain stored with us until you request us to delete the data, revoke your consent to the storage or until the purpose for the data storage is omitted (e.g. if it can be deduced from the circumstances that the situation in question finally clarified).

In the case of a contract, all data from the contractual relationship are stored until expiry of statutory retention periods.

Right to object and removal

You have the opportunity to revoke your consent to the processing of personal data at any time. An informal message by e-mail to us is sufficient. In such a case, the conversation can not continue. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

In the case of ordering products or services, the collection of your data is mandatory for the execution of the contract. Consequently, there is no possibility of contradiction on the part of the user.

The Wireshark Newsletter by Leutert NetServices provides information on important innovations in connection with the leading open source analyzer Wireshark and other useful network analysis tools. The newsletter is published irregularly about one to four times a year.

Description and scope of data processing

Please complete the newsletter registration form to subscribe to the newsletter. In order to be able to send you the newsletter, we need an e-mail address from you. By submitting this form, you confirm that you wish to subscribe to our newsletter and that you agree to the storage and processing of your data described in the Privacy Policy.

Your data will be used exclusively for sending the newsletter. The data will not be shared with third parties.

Legal basis for data processing

The storage and processing of the data entered in the newsletter registration form is solely based on your consent. Legal basis are the Swiss Federal Act on Data Protection FADP and Article 6 paragraph 1, lit. a GDPR.

Purpose of data processing

The collection of your data takes place in order to deliver the newsletter to you.

Duration of storage

Your data remains stored with us until you unsubscribe from the newsletter. If you unsubscribe from the newsletter, your data will be deleted at the latest after one month, provided that the deletion does not conflict with statutory retention requirements. You can always register again.

Right to object and removal

You can revoke your consent to the receipt of the newsletter and the related storage and processing of your data at any time by unsubscribing from the newsletter. You can exercise the revocation by sending us an e-mail requesting deletion. The contact information can be found in the imprint. The legality of the already completed data processing operations remains unaffected by the revocation.

Google reCAPTCHA

This website uses Google reCAPTCHA, a service of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The reCAPTCHA is integrated in the contact form to ensure that the form is filled out by a human and not improperly by a computer.

Google uses the following information to check whether you are human or a computer:

IP Address
URL of the accessed page
date and time of access
used Browser
used operating system
Google account (if you are logged in at Google)
mouse movements on the reCAPTCHA regions
tasks that require you to identify images

Legal basis for the described data processing are the Swiss Federal Act on Data Protection FADP and Article 6 paragraph 1, lit. f GDPR. Leutert NetServices has a legitimate interest in this data processing in order to guarantee the security of the website and to protect itself from automated entries or attacks.

For more information, see the Google Privacy Policy.

Google Analytics

Description and scope of data processing

This website uses Google Analytics, a service of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. With the help of Google Analytics, every time this website is accessed, certain data are collected that provide information about the use of the website. As part of the EU-US Privacy Shield Agreement, Google has undertaken to adhere to the guidelines for the collection, use and storage of personal data from EU member states. In addition, Leutert NetServices has concluded a data processing agreement with Google.

Information about your use of this website will be anonymised in Switzerland, in a Member State of the European Union or in a state party to the Agreement on the European Economic Area, if that access to the website takes place from one of these countries. For anonymization, the unique IP address is shortened to such an extent that it is no longer possible to assign it to your person. After this anonymization, the data is transmitted to a Google server in the US, where it is stored and processed. Only in exceptional cases can the full IP address be transferred to a Google server in the USA where it will be anonymised.

The data that Google Analytics collects on our behalf can be used e.g. to track, how often individual sub-pages of the website are accessed, how long the visitors are on the pages, which links are clicked on and from which countries our users are visiting the website. Google Analytics uses cookies to collect this information. These text files are stored on your computer and can be read by Google Analytics to track your use of this website as described.

Google uses the information collected to evaluate the use of the website, to compile reports on the activities on the website and to provide other services related to the use of the website for us as operator of the website. Google may also transfer this information to third parties, if required by law, or if third parties process that information on behalf of Google. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

Legal basis for data processing

Legal basis for the temporary storage of the data in Google Analytics are the Swiss Federal Act on Data Protection FADP and Article 6 paragraph 1, lit. f GDPR.

Purpose of data processing

The findings from the statistical analysis of the collected data help us to better understand the wishes of the visitors and to further optimize the website.

Duration of storage

The data is deleted completely after 14 months. This makes it possible to compare the statistical figures of the previous month with the same month in the previous year.

Right to object and removal

You may opt-out of Google Analytics' collection of your data and prevent analysis by installing the Google Analytics Opt-out Browser Add-on provided by Google Inc. for free. This small add-on program tells Google Analytics through JavaScript that generally no data and information may be transmitted to Google Analytics.

Alternatively, you can prevent the collection of your data by Google Analytics on this website by clicking on the following link. After the click, an opt-out cookie is set, which prevents the collection of your data on future visits to this website: disable Google Analytics now. Please note that the deactivation of Google Analytics is only valid until you delete the opt-out cookie.

In addition, your browser offers the ability to prevent the storage of cookies in general in the browser settings. However, you may not be able to fully use this and other websites, as cookies are essential to provide certain features. All cookies already set (regardless of whether they come from Google Analytics or not) can be manually deleted in the browser at any time.

Further information from Google

YouTube videos

On this website some videos are embedded, which are stored on the platform «YouTube». The operating company of YouTube is the YouTube, LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Our website uses the Privacy-Enhanced Mode to embed all YouTube videos. This mode prevents YouTube from collecting information about user behavior when a user views an embedded YouTube video. Thanks to the Privacy-Enhanced Mode, YouTube only sets the cookie needed for the analysis when you play a video. The information collected is used e.g. to capture video statistics, improve usability, and prevent abusive practices.

When you are logged in to Google, your data will be directly associated with your Google Account when you play a video. If you want to prevent this association, you will need to log out of Google before you watch a video.

Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. Such evaluation is carried out in accordance with Article 6 paragraph 1, lit. f GDPR based on the legitimate interests of Google in the display of personalized advertising, market research and / or custom design of its website. You have a right to object to the formation of these user profiles on YouTube. Please contact YouTube directly to exercise your right to object.

For more information about privacy on YouTube, see the Google Privacy Policy.

Rights of the person concerned

The applicable data protection law grants you comprehensive rights regarding the processing of your personal data:

Right of access: You have the right to request information about your personal data processed by us. The conditions involved can be found in Article 15 GDPR.
Right to rectification: You have the right to demand immediate correction of incorrect personal data concerning you. The conditions involved can be found in Article 16 GDPR.
Right to erasure: You have the right to demand the immediate deletion of your personal data. However, this right does not apply if the processing is e.g. necessary to fulfill a legal obligation or to assert or exercise any legal rights. Further information can be found in Article 17 GDPR.
Right of restriction of processing: You have the right to request the restriction of the processing of your personal data. The conditions involved can be found in Article 18 GDPR.
Right to data portability: You have the right to receive the personal information that you have provided to us in a structured, common and machine-readable format, or to request transmission to another person responsible where technically feasible. The conditions involved can be found in Article 20 GDPR.
Right to withdraw data protection consent: You have the right to withdraw your granted consent at any time with future effect if the processing is based on Article 6 paragraph 1 lit. a or Article 9 paragraph 2 lit. a GDPR. The data processing until the revocation remains legal. The conditions involved can be found in Article 7, Absatz 3 GDPR.
Right to Complain: Without prejudice to any other administrative or judicial remedy, you have the right to appeal to a supervisory authority if you believe that the processing of personal data concerning you violates GDPR. The conditions involved can be found in Article 77 GDPR.
Right to object: If we process personal data as explained above in order to safeguard our overriding legitimate interests in accordance with Article 6 paragraph 1 lit e or f GDPR, you may object to this processing with future effect. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. If the processing is for other purposes, you have a right to object only on grounds relating to a particular situation. The conditions for exercising your right to object can be found in Article 21 GDPR.
After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defense of Legal claims. This does not apply if the processing is for direct marketing purposes. In this case we will not further process your personal data for this purpose.

Please contact us if you want to exercise your right relating to your personal data. The contact information can be found in the imprint.